As a trained service designer, I’ve been using design thinking methodologies to put myself in people’s shoes, figure out their wants and needs, and come up with dynamic experiences that they engage with today and remember tomorrow. 

In the past years, I've nurtured my design research and rapid ideation skills across industries such as automotive, entertainment, finance and retail. Clients include the following:


Skills:              

User Research:               
Interviews                         
Behavioral observations
Personas
User journeys

Product Research:
Product immersion
Product audit
Competitive research

 

 

Brand Research and Strategy:
Brand positioning
Stakeholder interviews
Channel audit
Ecosystem map

Ideation:
Concepting
Rapid Prototyping (UX/UI)
Storytelling

 

But also:
Collaboration
Team building
Workshop facilitation
Organization
Curiosity
Empathy
Sarcasm
Positive attitude

 

Tools: Keynote, Sketch, Indesign, Illustrator, Photoshop